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Official Documents

VS 98 Privacy Policy – Malaysian Player Data Protection

VS 98 treats your privacy as a top priority. We are committed to protecting all personal information you share with us, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: January 2026

VS 98's Commitment to Your Privacy

Six core principles that underpin how we handle the personal data of every VS 98 player in Malaysia.

Malaysia PDPA Compliance

All our data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are respected at every stage.

256-bit SSL Encryption

All data transmitted between your browser and VS 98 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions.

No Data Sales

VS 98 has never and will never sell, rent, or transfer your personal data to any third party for marketing purposes without your consent.

Minimum Data Collection

We only collect data that is strictly necessary to deliver our services. No excessive information is requested or stored without a clear purpose.

Your Data, Your Control

You have the right to access, correct, or request deletion of your personal data at any time. Our team is ready to help you manage these privacy rights.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24/7 security monitoring to prevent unauthorised access.

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Our Commitment: This Privacy Policy transparently explains how VS 98 collects, uses, stores, and protects your personal data. We take your privacy seriously and ensure all our practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA).

1Introduction

VS 98 ("we", "our platform") operates an online gaming platform accessible at https://vs98.my. We understand that privacy is a fundamental right, and we are committed to protecting the personal information of every member who uses VS 98's services.

This Privacy Policy explains in detail the types of data we collect from you, the purposes for collecting it, how we use it, who we may disclose it to, and the rights you hold over your personal data. By using the VS 98 platform, you confirm that you have read and understood this Privacy Policy.

This Privacy Policy applies to all users of the VS 98 platform, including website visitors, registered members, and any individual who interacts with our services in any capacity. This Policy should be read together with Terms & Conditions us.

2Personal Data We Collect

VS 98 collects your personal data through various means depending on how you interact with our platform. The types of data we collect are as follows:

Data Category Examples of Information Methods of Collection
Identity Information Full name, date of birth, MyKad number Registration form, KYC process
Contact Information Malaysian phone number, email address Account Registration
Financial Information Bank account number, digital wallet number (Touch 'n Go, GrabPay) Deposit & withdrawal process
Usage Data Game history, transaction records, login timestamps Automated platform activity
Technical Data IP address, browser type, device type, operating system Server logs, cookies

We may also collect data you voluntarily provide when contacting our customer support team, completing feedback forms, or participating in any surveys or promotional campaigns we run.

Data Minimisation Principle: VS 98 only collects data that is strictly necessary to provide our services, ensure security, and meet legal requirements. We do not collect excessive data.

3How We Use Your Personal Data

The personal data we collect is used solely for the following purposes:

  • Account Management: Creating, verifying, and managing your VS 98 account, including the KYC (Know Your Customer) process;
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks, and securely managing withdrawals;
  • Service Delivery: Enables you to access all games and features on the VS 98 platform, including slots, Live Casino, poker, lottery, and Sports Betting;
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, collusion, and any misuse of the platform;
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical support;
  • Service Communications: Sending important notifications regarding your account, transactions, policy changes, and security updates;
  • Promotions & Offers: With your consent, sending information about bonuses, the latest promotions, and exclusive offers for VS 98 members;
  • Legal Compliance: To fulfil obligations under Malaysian law, including PDPA 2010 and applicable reporting requirements.

We will not use your data for any purpose beyond those stated above without your prior consent. If we intend to use your data for a new purpose, we will notify you and obtain your consent before doing so.

4Data Sharing & Disclosure

VS 98 does not sell, rent, or transfer your personal data to third parties for marketing purposes. However, we may share your data in the following limited circumstances:

  • Payment Service Providers: Transaction information that must be shared with legitimate payment service providers such as DuitNow operators, FPX, and e-wallets to process your transactions;
  • Game Providers: Minimum technical data required by licensed game providers to ensure gaming sessions function properly;
  • Law Enforcement: When required by a court order, warrant, or lawful directive from Malaysian authorities such as the PDRM or the Malaysian Communications and Multimedia Commission (MCMC);
  • Fraud Prevention: To recognised identity verification agencies or fraud prevention bodies where there are indicators of suspected illegal activity;
  • Business Transfers: In the event of a merger, acquisition, or sale of VS 98's assets, user data may be transferred as part of that transaction — you will be notified in advance.

In all data sharing arrangements, VS 98 ensures that recipients are bound by confidentiality and data protection obligations that meet or exceed our own standards.

Our Commitment: Your personal data will not be sold to any third party for advertising, marketing, or any other commercial purpose without your explicit consent.

5Cookies & Tracking Technologies

VS 98 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled;
  • Performance Cookies: Collects information on how you use the platform to help us improve the overall user experience;
  • Functional Cookies: Remembering your preferences such as language, display settings, and region for a smoother return experience;
  • Analytics Cookies: Helps us understand platform usage patterns, the most visited pages, and areas that need improvement.

You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of the VS 98 platform and your gaming experience.

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Cookie Management: For more information on managing cookies in popular browsers such as Chrome, Firefox, or Safari, please refer to your browser's help section.

6Data Security

VS 98 implements robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard security protocols;
  • Layered Firewall: Our server infrastructure is protected by a multi-layered firewall system that monitors and filters all incoming and outgoing traffic;
  • Strict Access Controls: Only authorised personnel who require access to carry out their duties are permitted to access user data;
  • 24/7 Monitoring: Continuous security monitoring that detects and responds to threats or suspicious activity in real time;
  • Regular Data Backups: Data is regularly backed up to a separate secure location to ensure service continuity;
  • Security Testing: Security audits and penetration tests are conducted regularly by independent parties to identify and address any vulnerabilities.

While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against all cyber threats. In the event of a material data breach, we will notify you and the relevant authorities within the timeframe required by law.

7Data Retention Period

VS 98 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. Our data retention guidelines are as follows:

  • Active Account Data: Retained for as long as your account remains active and in use;
  • Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs, in line with Malaysia's Companies Act and tax law requirements;
  • KYC Data: Retained for a minimum of 5 years after the business relationship ends, in compliance with anti-money laundering requirements;
  • Activity Logs: Retained for 2 years for security and investigation purposes if required;
  • Account Closure Date: Once an account is closed, your personal data will be deleted or anonymised within 90 days, except where retention is required by law.

When data is no longer needed, we will securely delete it using methods that ensure it cannot be recovered.

8Your Rights Under the PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by VS 98:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request that we correct it without undue delay.

Right to Erasure

You may request the deletion of your personal data when it is no longer necessary, subject to our legal obligations to retain certain records.

Right to Withdraw Consent

You may withdraw consent for data processing at any time, particularly for marketing communications, without affecting any processing that has already taken place.

Data Portability Rights

In certain circumstances, you have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.

Right to Lodge a Complaint

If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the rights above, please contact us at privacy@vs98.my. We will process your request within the timeframe stipulated by the PDPA.

9Child Data Protection

The VS 98 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Should we discover that we have inadvertently collected personal data from underage children or minors, we will take immediate steps to delete that data and terminate the account in question. Parents or guardians who believe their child may have registered on VS 98 are urged to contact us immediately at support@vs98.my.

10Links to Third-Party Sites

The VS 98 platform may contain links to third-party websites or related services, such as payment provider help pages. This Privacy Policy applies solely to the VS 98 platform.

VS 98 is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit. The presence of a link to a third-party site does not indicate that VS 98 endorses or vouches for their content or privacy practices.

11Privacy Policy Amendments

VS 98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:

  • Clear notifications on the VS 98 platform homepage;
  • Email or SMS to the address or number registered to your account;
  • Update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically. Your continued use of the VS 98 platform following the publication of any amendments to this Privacy Policy will be taken as your acceptance of those changes.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how VS 98 handles your personal data, please reach out to us through the following channels:

  • Privacy Email: privacy@vs98.my
  • Support Email: support@vs98.my

Our team is ready to assist and will respond within 3 to 5 business days. For formal requests relating to data rights under the PDPA, please use our privacy email and clearly state the type of request along with a copy of a valid identification document.

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This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy VS 98. All documents herein constitute the entire agreement between you and the VS 98 platform.

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Your Data is Safe. Your Game is Secure.

VS 98 protects your privacy at every step. Register now and enjoy a safe, fair, and responsible online gaming experience with the VS 98 Malaysia community.

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